Ordering printing from AdvantageDigitalMedia.co.uk could not be easier!

However if you are a new customer, or are unfamiliar with the ordering process check out our How To guide or If you have any questions please call Customer Services on 08452 570 575 (9am-10pm) or +44 (0) 1493 332250 (if calling from outside the UK) our lines are open until 10pm 7 days a week.

We prefer you to upload your files via our

Your order number (above) must accompany any files you send, if you do not clearly state your order number printing may be delayed. if you are sending a single file for a double sided flyers tell us what you wish us to do with the other side of your printing (leave it blank orprint same file both sides? Failure to do this will result in delays) If you are having problems with our file upload system you can send your files to: info@advantagemedia.co.uk. Please ensure your order number (above) is placed in the subject. if you do not clearly state your order number printing may be delayed.

Our turnaround times differ depending on the product and the quantity but here is a general outline of turnaround times:

• Digital Products & 300 FSC/PEFC Flyers Next Day (if ordered and files supplied by 10am)...So if you order on Monday at 9.30am you will receive your digital and 300gsm FSC/PEFC flyer print Tuesday by 5.30pm (weekdays only, excludes public holidays). If you order 10.05am Monday you will receive your digital and 300gsm FSC/PEFC flyer print on Wednesday by 5.30pm.

  The deadline for delivery of digital or 300gsm FSC/PEFC flyer orders by Friday 5.30pm is 10am on Thursday (This is the latest deadline possible for guaranteed Thursday despatch, unless you choose and pay for Deadline Stretch)...If you order after 10am Thursday you will receive your digital 300gsm FSC/PEFC flyer print order on Monday (in certain circumstances we can deliver on Saturday AM for a £23.50 surcharge you'll need to call us to pay for this if you did not select the Saturday AM option during the order process)

• Leaflets and Posters 3 days (if ordered and files supplied by 10am)...So if you order on Monday at 9.30am you will receive your litho flyers or posters Wednesday by 5.30pm (weekdays only, excludes public holidays). If you order 10.05am Monday you will receive your litho flyers or posters on Thursday by 5.30pm.
• Envelopes & Brochures 5 days (if ordered and files supplied by 10am)...So if you order on Monday at 8.30am you will receive your order on Friday by 5.30pm (This is subject to stock availability).

• Super Saver Leaflets and Flyers are despatched on the 5th working day so will arrive 6 working days from order. Order a Super Saver at 9.00am on the Monday and you will receive it on the following Tuesday.

Please note the day of order is not counted as day 1 if the order, payment and artwork are received after 10am. Working days exclude weekends, bank holidays and national and public holidays.

• We are more than happy to produce your artwork for you and have a team of skilled creative designers for just this purpose. If you require any artwork there is a minimum charge (depending on the product) which is available as an option at the bottom of the product page.
• We normally take 3-5 days to produce proofs. Our team of designers work hard to produce creative artwork and so proofs can sometimes take longer than this. If your print is urgent please call us on 08452 570 575 (9am-10pm) before ordering to get an current lead time on artwork.
• We do not undertake any artwork without an order for print. We are also unable to undertake prospective artwork (artwork with the assumption that if you like the design you will place the print). If this is something you think you may require its probably best for you to seek a 3rd party designer or use a design agency, get them to produce your artwork (pay the fees) and then get them to send us your artwork.
• Once we have created your artwork and if for any reason your artwork does not proceed to print we will refund the print and delivery element of your order we will not refund any artwork fees under any circumstances.

• We print all of its orders in the UK at its purpose built plant. By time served, Heidelberg trained and qualified press minders. We do not send print work out and we do not print broker (buying and selling press time from local trade printers)....we definitely do not send print to Eastern Europe where the, sometimes, results are questionable!
  
• We have invested heavily in the latest pre-press, press and finishing systems.
• Pre-Press: Our design studio outputs directly to a state of the art Computer To Plate system, no need for films, speeding up pre-press and increasing image quality. All our jobs are run at 200 line screen (lpi) and output using stochastic screening techniques, improving image clarity enormously.
• Press: Our Heidelberg Speedmaster presses have fast plate change systems built in. Our make ready times are less than 15 minutes for a full colour job....this reduces the turnaround and increases print quality as the registration is 100% from the 1st sheet to the last. (So the pile of print will be consistent from top to bottom). All Our 4 Colour presses include an inline coating unit which means your print, if required, can be varnished inline to protect the image and reduce waiting times before trimming and handling (All 5000 Flyer runs include machine varnishing as standard and at no extra cost).
• Finishing: Our finishing department uses the latest machinery to ensure you print is of the highest quality at the fastest possible speed. All our staff are trained in our ISO9002 Quality Assurance systems, this enables any member of staff spotting an issue knows where to go and how to get it corrected.

For most flyers & leaflets we find our standard 300gsm FSC/PEFC gloss art board or 130gsm FSC/PEFC gloss art stock are most suitable and are the least expensive (as we print on these stocks in bulk) as we print your job with other customers jobs.

If you specify a different stock we will quote for this and your job will be printed specially for you and will, usually, cost more.

Choosing the size of your flyer or leaflet depends primarily on what it is intended for. Night club flyers, for example, are normally A6 as this size is easy to distribute and fits easily in pockets and handbags.

Business applications tend to use A5 and A4 format as they integrate well with standard brochure sizes. If the budget is critical, why not go for a smaller flyer like a Slim Jim or an A7. If you are unsure just call our us on 08452 570 575 (9am-10pm) and we will help you decide.

We specify paper and card - or stock as it is called in print, in weight measurements of “gsm”, which is in “Grams per Square Metre” and then state the surface finish.

Whilst the thickness and stiffness is not in a direct relationship with this weight measurement, for instance two types of stock at 300gsm can be marginally different in thickness and stiffness, this weight can be used as a “rule of thumb”.

Standard office printer paper is 80gsm whilst our most popular flyer stock is 300gsm so is much, much thicker and stiffer than office paper. Generally speaking the higher the “gsm” the thicker and stiffer the paper or card, although one paper manufacturers stock of a given weight may vary slightly from another manufacturers of the same specification.

Regarding the effect of the surface finish, the rule of thumb for this, is that coated stock, whether gloss, silk or matt will be marginally thinner, but probably stiffer than uncoated stock of the same weight.

We would generally specify (or for bespoke work advise you) on the best stock for the type of job in hand. So whilst not the perfect measure, as a rule of thumb, a papers (or stocks) GSM rating is a good guide to show how thick or stiff the paper will feel to touch.

For more details check out our Papers & Stocks guide page.

If you need help choosing a paper give us a call 08452 570 575 (9am-10pm) .

Imprint is a line of type indicating who printed the flyer/leaflet/poster. We DO NOT EVER imprint on any of our printed products. Over 60% of our products are resold by graphic designers and agencies. We do not imprint, invoices are only ever emailed to you, they are NEVER sent with the order, we deliver all print in plain (unidentifiable) packaging and we deliver to the address you specify...oh, and we NEVER, EVER, EVER attempt to contact your customers (we have been printing for the trade and resellers for over 135 years!).

Reselling our products is a great way of earning extra money from your designs...if you sell alot of print we want to hear from you because we also operate a reseller program, check it out PrintPartnerships.

If you do not see the size you wish to print as a product, you will have to pick the smallest product that your job fits into and email us to let us know you require specific trimming.

For example, if you would like to print a 148mm x 180mm you will need to pick an A5 148mm x 210mm product.

Please make sure that you pick the correct size as an error will delay your job. Give us call 08452 570 575 if you are unsure.

The prices quoted on the website are correct and the the all in price includes delivery to 1 UK mainland address & VAT (if applicable).

You may have been quoted much more by a local litho printer because they may not employ the same "ganging and batching" methods that we have developed...the job is guaranteed to be as good as or better than printer locally...thats guaranteed!

We are a UK based printer we do not send our print to other printers so theres no need to "put our bit on top".

There really is "no catch" we are, by far, the UK's fastest and amongst the most competitive flyer, leaflet & business printer.

No Problem!

Just email the specifications of the quote to info@advantagemedia.co.uk and we will get a back to you normally within 60 minutes or so (during busy periods quotes can take up to 24 hours, but we'll let you know if your quote is going to be delayed). Please note quoting is available 9.00am to 5.30pm Monday to Friday.

Alot of our standard products are PriceMatch Guaranteed so if you get a lower price just let us know and if we can, we'll match or even beat it! (subject to our PriceMatch conditions).

If you need help or advice about your specifications for quoting please do not hesitate to call us on 08452 570 575 (9am-10pm) we'll be glad to take you through it and explain the various options available.

You can now order online "Deadline Stretch" products (products that offer this option display it in the product options area) on digital and 300gsm FSC/PEFC flyers as late as 12 midday and 2pm for a surcharge.

If you need help check out our Help With Supplying Artwork page this will answer most of the most frequently asked questions about artwork and Print Ready Files.

Once you have read the Help With Supplying Artwork page and you still unsure please call us on 08452 570 575 (9am-10pm) and ask for assistance on artwork.

Most of the flyers & leaflets we print are double sided (unless stated in the product listing) as standard. Just select the single sided printing option on the product page for a reduced single sided price. If you provide only 1 side of a double sided flyer we will leave the reverse blank, if you prefer to have both sides the same you need to state clearly in the order comments box "please print same file both sides".

When sending files, for the purposes of clarity, please make clear any instructions in the "order comments box". Please do not send a separate email containing instructions without placing your order number in it. Following these instructions will ensure your order is processed as soon as possible. Any queries arising from unclear instructions may delay your order, or worse, your order may go to print incomplete (as all artwork is deemed correct when sent).

We prefer you to order using our site but if thats not possible or if having problems with the online store. Please call us on 08452 570 575 (9am-10pm) for help.

• We can not guarantee turnaround times on orders that have not been placed online using our website.
• The benefits of ordering online are that you get web tracking and ordering in the future is made even easier.
• Setting up an account takes less than 3 minutes. Payment via our encrypted SagePay or PayPal payment systems are considered the safest methods of payments today.
• If you choose to order via email please do not send credit card details as email is not secure, we will call you for payment.
• Orders not placed using our website are subject to a £10 manual payment processing fee.
• We will post you an invoice but this will be done at the end of the month.

If you regularly order print and online ordering does not fit into your workflow we can pre-arrange a sales contact to process your order via email for you. Please call us on 08452 570 575 (9am-10pm) to discuss your specific requirements.

If you have difficulty or concerns with ordering over the internet, please do not hesitate to give us a us on 08452 570 575 (9am-10pm) , and we will be glad to walk you through the ordering process over the phone. Keep in mind, however, that your artwork must still be submitted online so why not try the online order process? For a step by step guide to ordering click How To Order.

• We can not guarantee turnaround times on orders that have not been placed online using our website.
• The benefits of ordering online are that you get web tracking and ordering in the future is made even easier.
• Setting up an account takes less than 3 minutes. Payment via our encrypted SagePay or PayPal payment systems are considered the safest methods of payments today.
• Orders not placed using our website are subject to a £10 manual payment processing fee.
• We will post you an invoice but this will be done at the end of the month.

If you regularly order print and online ordering does not fit into your workflow we can pre-arrange a sales contact to process your order via telephone for you. Please call us on 08452 570 575 to discuss your specific requirements.

All 1st orders must be paid by Credit or Debit Card but If you are a PLC or local authrority we may be able to offer credit terms (subject to status, credit reference agencies are consulted) please call us on 08452 570 575 (9am-10pm) and ask for an account application form.

VAT on flyers (and only flyers) are normally zero rated with the following exceptions:

• VAT is chargeable if the flyer is used as admission, discount on admission or product/service. An example of this is "Free (Or discounted) Admission With This Flyer".
• VAT is chargeable if the flyer is designed to be written on for example a form is incorporated into the design.
• VAT is chargeable if the flyer is to be used as a Postcard.

A more detailed description of VAT print rules & regulations is a available from HM Revenue & Customs
All Flyer prices are set at zero rated if after ordering the flyer is deemed under the current VAT regulations to incur VAT at standard rate we will notify you before we go to print.
In the event that we are unable to ascertain whether the flyer is zero rated or standard rated, VAT will be charged at standard rate and with your agreement we will seek clarification from HM Customs & Excise if they advise us your job is zero rated we will refund you.

By placing an order on our website, the system will send you an invoice to your email address confirming your order and our full company details. This is the most efficient way of delivering your invoice as its send within seconds of you compleing the order.

Alternatively, you can view your invoices by logging in to your MyAdvantage account and viewing your previously placed orders.

Orders placed via email or phone will receive an invoice by post at the end of the month.

If the order was placed online we will not provide a printed invoice.

If you prefer not to use SagePay or PayPal but use a credit or debit card offline we are happy to take payment details over the phone and process it manually (manual payments are subject to a £10 manual processing fee), please call us on 08452 570 575 (9am-10pm) 9am - 5pm Monday to Friday (Sorry, we are unable to take payments over the telephone out of office hours).

Cheques are accepted, made payable to "Advantage Media" but will delay the despatch as we process and clear all payments before printing and despatch.

All UK Mainland deliveries are sent via a Next Working Day service (between 8.30am & 5.30pm).

To get more information about DPD and there operating procedure check out our Delivering Your Print page.

No information we collect for order processing or from enquiries is shared with any other company or website ever!.

All private information is sent over a 128bit encrypted connection to ensure security.

We comply with the latest PCI Compliance standards for customer security of data and are checked regularly by Security Metrics to ensure up to date compliance.

Your information is only used to contact you when necessary.

For more details of our Privacy Policy.

We do not store any details about your payment as this is handled by SagePay or PayPal. You can find more details about PayPal Security or SagePay Security.

Unlike print brokers we print your job in our secure print works, your job will not leave the factory until it is despatched to you in a secured and tracked box.

With a print broker your print could printed by almost any trade printer in the local area...who knows who will see it before you?

We ask that you carefully plan your final destination for the print as it is very difficult to process delivery changes once your order has been placed. We process hundreds of orders each day, and within minutes of receiving your order our despatch department is already scheduling your delivery date and preparing your labels delivery changes are time consuming and costly for us and we ask that you try to avoid them.

In the event that a change is unavoidable please contact us on 08452 570 575 (9am-10pm) . Please keep in mind that we cannot ship to a PO box or BFPO addresses.

All our deliveries require a signature. If someone is not available to sign for your delivery the DPD will post a card through your letter box. This card will show the tracking number and depot telephone number (alternatively you can call 08444 930 930 , you will put through to your local DPD depot if you call from a Landline).

DPD will automatically try again the next working day. Please contact the depot to arrange for an alternative delivery date (or arrange collection from the depot) if the next working day is not convenient.

DPD require a signature before delivering they are unable to leave a parcel without one.

If you require the parcel left with someone else or at alternative address you will need to fax us permission to do so (if this is done DPD and ourselves will not accept responsibility for any delivery failures or issues arising from your instructions) our fax number is: 01493 850040 (we cannot carry out any instructions of this nature by telephone).

Prices do not include artwork (with the exception of Menu printing). If you require artwork to be provided by us you can do this by adding "Artwork Required, Our Designers Will Create A Design For You" to your order. Once you complete payment email us your copy (text), images & instructions...only do this after checking the following criteria has been met:

Complete the order online selecting the "Artwork required, We will create a design for you" option at the bottom of the product screen, complete payment (we are unable to start any work until we have payment in full for the order).

Send us a detailed email with the following details:

Your Required Brief....describe in as much detail as possible what you require, how you require it to look and any preferred colour schemes.
All The required text including numbers and dates (if applicable).
Any Images & logos you require on your artwork.
Our designers have a limited time to work on your artwork because we charge a fixed price to carry it out. Whilst our designers will search for images they are restricted as to what type of images they can use. We suggest you search and send us the images that you think are most suitable. The best places to look are:

We believe its best to match the best printer to the job. We are specialists in B2 printing and as most papers are larger than this we would rather recommend a trusted local partner....Newspaper Printers with Archant Print.