Help!
We are currently trialling UKMail for deliveries, if you have any queries regarding delivery please call us on 08452 570575
All Our Prices Include UK Mainland Delivery*
- Our Commitment To Fast & Efficient Delivery
- The Couriers & Delivery Services We Use
- Replacement Of Damaged Goods
- Returning Your Order
Our Commitment To Fast & Efficient Delivery
The Courier Services We Use
Replacement Of Damaged Goods
AdvantageDigitalMedia.co.uk does everything possible to reduce the arrival of damaged goods, but from time to time damage occurs. In the 1st instance you must contact us by email info@advantagedigitalmedia.co.uk Returning Your Print
Everything possible is done to ensure your expectations of our products are met and even surpassed upon delivery, if in the unlikely event that the item does not meet your expectations email info@advantagedigitalmedia.co.uk
Your Print ... Delivered Fast!
AdvantageDigitalMedia.co.uk knows that fast & efficient shipping is very important to you.
We use tracked and market leading carriers. You can track your consignment below.
Once you have received the "Your Order Has Been Despatched" email your order has been despatched and you will shortly receive and email from UKMail confirming you tracking details.
On the morning of delivery you will receive an email from UKMail confirming a 1 hour window for delivery ie. 10:07am to 11:07am, please ensure you are in to sign for the delivery.
London 2012 Delivery Arrangements
With London 2012 fast approaching; UK Mail have been liaising with the Metropolitan Police & local authorities to ensure our customer service remains at the highest level possible throughout the Games. View the UKMail London 2012 update for the latest information and advice. You can download a list of the Lockdown Venues, their postcodes and dates here.
UKMail
We are currently trialling UKMail for deliveries, if you have any queries regarding delivery please call us on 08452 570575
We use various couriers for our products they include (but not limited to):
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UK Mail
We only deliver to 1 UK mainland address for the prices quoted on all of our products.
Covered by our inclusive UKMail Next Day Service.
Isle of Wight is no longer subject to a surcharge and is included in our standard next day delivery.
Scottish Highlands Covered by our inclusive UKMail 2 Day Service.
Northern Ireland, Channel Islands, Isle of Man, Scottish Islands & Scilly Isles are subject to a £12.00 surcharge (2 day service).
Republic of Ireland £14.00 surcharge (2 day service).
If you require offshore, foreign or any kind of "Non Mainland" delivery please select the relevant delivery option or call before placing the order as this will be subject to a significant surcharge.
You can track your consignment here Track Your Parcel
.
When Things Go Wrong.
detailing the damage, please take a digital picture of the damage for our insurance and for any claims against the courier. Please do not dispose of the item as we may require its return (if return is required we will arrange return shipping.). Once we have been notified (and have received the images of the damage) we will replace the damaged goods as soon as possible.
Returning Your Print.
detailing the issue with the product we will issue a returns number as soon as possible, please repack the goods in its original packaging.You will need to return the goods at your expense (if the fault is deemed to be ours, we will refund the initial cost of shipping to you as reimbursement. Please note you will only be reimbursed upto the maximum charge of shipping which we originally charged you).
*=1 UK Mainland Address Included and all surcharges are for max 30kgs.
